What
is Health Literacy?
A health literacy fact sheet for providers
who are designing materials for consumers. It defines health
literacy and describes its impact on health outcomes.
Who
Has Health Literacy Problems?
A health literacy fact sheet for providers
who are designing materials for consumers. Health literacy
problems affect people from all backgrounds, especially those
with chronic
health problems.
Health Literacy and Understanding Medical Information
A
literacy fact sheet for providers who are designing materials
for consumers. Patients with poor health literacy skills
struggle to understand basic medical forms and instructions.
Strategies
to Assist Low-Literate Health Care Consumers
A health literacy fact sheet for providers
who are designing materials for consumers. Providers can create
a "shame-free" environment where low-literate patients
can seek help without feeling stigmatized
Preparing
Patient Education Materials
A health literacy fact sheet for providers
who are designing materials for consumers. People at all literacy
levels prefer written materials that are simple and attractive.
Tools to Evaluate
Patient Education Materials
A health literacy fact sheet for providers
who are designing materials for consumers. Written materials
are the most accessible and least costly way to provide information
in the clinical setting.
Health Communication
and Cultural Diversity
A health literacy fact sheet for providers
who are designing materials for consumers. Providers can improve
communication by addressing cultural beliefs and values.
Resources for
Health Literacy Information and Publications
A health literacy fact sheet for providers who are designing materials for consumers.
Medicaid
Managed Care: Outreach and Enrollment for Special Populations
This Resource Paper presents examples of selected states'
approaches and “lessons learned” related to outreach, orientation,
and enrollment of special populations in Medicaid managed care programs.
Moving
Beyond Enrollment: Focused Discussion Groups with Staff from Area Medical
Providers
This report contains results of discussion
groups about how outreach workers and provider office staff
can work together to ensure that the consumer receives the
care he/she needs.